Question 1

Q: Where are the classes located and what are the times?

Accepted Answer

A: You can view the locations & times of our  programs here.(https://www.swishlab.net/book-training-online)

Question 2

Q: My child has never played basketball. Can they join Swishlab Basketball?

Accepted Answer

A: Absolutely!

We offer programs for newcomers, teaching fundamentals in a supportive environment.

Our expert coaches run small classes with the optimal 1:8 coach to participant ratio to give us the ensure that your child receives the attention they deserves.

Question 3

Q: How many children and how many coaches do you have per class?

Accepted Answer

A: The number of children in each class varies but our classes are capped at a maximum of 24 students. We have coach to player ratios of at least 1 coach to 8 players to ensure optimal guidance and personalised training.

Question 4

Q: How long does the program run for?

Accepted Answer

A: We offer 9-week classes, one session per week, aligned with the school term.

Fees adjust for shorter terms or mid-term joins, so you only pay for remaining classes in the term.

Question 5

Q: What ages do SwishLab basketball training classes cater to?

Accepted Answer

A: SwishLab Basketball training classes for kids cater for 2 age groups: iHeart program for 6-9 and Basket-Roo's program 10-16.

Question 6

Q: Are there specific basketball training drills for different age groups at Swishlab Basketball?

Accepted Answer

A: Yes, Swishlab Basketball offers carefully tailored training drills for different age groups to optimize skills development and ensure a fun, engaging experience for all young athletes.

For younger players in the iHeart program, drills focus on fundamental skills such as dribbling, shooting, and passing through games and activities designed to build basic competency and foster a love for the sport.

Intermediate age groups in Basket-Roo's receive training that enhances basketball IQ, agility, and coordination, incorporating more advanced movements and strategies.

Each age-specific training regimen is crafted by our team of expert coaches to build confidence and promote growth both on and off the court.

Question 7

Q: How do Swishlab Basketball classes ensure fun and effective learning?

Accepted Answer

A: Swishlab Basketball classes offer expert coaching, engaging drills, and a supportive community.

Trainers tailor sessions to athlete needs, using game-like scenarios, interactive activities, and goal-oriented training.

This positive atmosphere boosts confidence and growth, ensuring a well-rounded experience.

Question 8

Q: Do you offer boys and girls classes or are all your programs mixed?

Accepted Answer

A: We offer mixed classes only.

Question 9

Q: What should children wear for Swishlab Basketball classes, and do they need to bring a basketball?

Accepted Answer

A: Children should wear comfortable athletic attire, such as shorts, t-shirts or singlet, and supportive shoes with good grip and ankle support.

Bring your own basketball (see size guide below) and a bottle of water.

Basketball Sizes Chart by Age
Boys 14+: Size 7 
Boys 12-13 & Girls: 12+: Size 6 
Boys & Girls: 9-11YO: Size 5 
Boys & Girls 5-8YO: Size 4

Question 10

Q: Do you offer trial sessions?

Accepted Answer

A: Yes, Swishlab Basketball offers free trial classes for children if spots are available.

To request for a free trial follow this link here.(https://www.swishlab.net/free-trial) Once submitted the Swishlab team will be in contact within 48 hours.

Question 11

Q: What is the policy on cancellations and refunds for bookings at Swishlab Basketball?

Accepted Answer

A: Once your booking is processed, it is confirmed for the full term and we do not offer cancellations, refunds or credits.

For unexpected absences due to sickness or injury our team will review and determine the appropriate course of action. A medical certificate or relevant documentation will likely be requested.

Question 12

Q: How much is a training programs at Swishlab Basketball and is payment required by term?

Accepted Answer

A: Training programs are $249 for 9 weeks aligned to the school term.

All payments are per term but we pro-rate our classes so if you join later in the term, you will not be charged for sessions that occurred prior to you joining the program. You can book your child into one of our classes here.(https://www.swishlab.net/book-training-online)

Once registration and session is booked the Swishlab team will be in contact within a fortnight ahead of the first session and provide the information you need to start.

Question 13

Q: Will photos or videos be taken during class and where will they be used?

Accepted Answer

A: Yes, we take photos and videos during training at Swishlab Basketball to enhance training and provide feedback.

They may also be used for marketing on our website and social media.

We prioritize privacy and seek consent before use. Discuss any concerns with our staff.

Question 14

Q: What will happen if there is inappropriate behaviour in class at Swishlab Basketball?

Accepted Answer

A: At Swishlab Basketball, we are committed to fostering a positive and respectful environment for all our athletes.

If inappropriate behaviour is observed in class, it will be addressed promptly to maintain this atmosphere. Initial instances will be met with a warning and a discussion about acceptable conduct.

Repeated or severe misconduct may result in further disciplinary actions, which can include suspension or expulsion from the program.

Our top priority is to ensure that every athlete can learn and grow in a safe and supportive setting.

See our code of conduct here.(https://www.swishlab.net/about-3)

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